Customer Service Representative – Pauma Valley

T-Y Careers


Customer Service Representative – Pauma Valley

T-Y Nursery has an open position for a Customer Service Representative Trainee at their Pauma Valley facility. This position will support the site as a visitor greeter and phone receptionist, assist with customer order input and support other departments with general office duties such as data input, filing, and reporting.

Duties include:

  • Be the “face of the company” to visitors and customer callers.
  • Take and process customer orders in support of customer service and sales.
  • Provide the highest level of quality service for all customer wants and needs and expectations.
  • Support General Manager with projects and general business duties.
  • Support other departments as need arises.
  • Ability to take on special projects in support of company goals.

This is an excellent opportunity for an individual who loves working with people to learn firsthand how a large ornamental production nursery consistently meets and exceeds its’ customers’ expectations for quality service.


AA degree in Business, Sales, Marketing or related field, Bachelor’s degree is preferred. A combination of education and experience will be considered. Nursery sales or customer service experience is a plus.

  • Must be able to consistently demonstrate visitor and customer awareness skills.
  • Computer literate, Quick Books and MS Office.
  • Completion of formal training programs a plus.
  • Bilingual Spanish/English a plus.
  • Be able and comfortable working five and a half day weeks.

T-Y Nursery has been in business for 48 years and offers its’ employees the following benefits:

  • Medical : estimated to start Jan 2015
  • Vacation: Two weeks after the first year
  • Discretionary bonus at year end

Please email resume to Terry Yasutake at T-Y Nursery ( and cc George Gutman (